Breaking: Google Listens to Apps Customers, Improvements on the Way!
As a paying Google Apps customer, the lack of communication during recent outages left a bad taste in my mouth. I’m pleased to report that I just received an email from Google with details of many improvements coming our way. These are much needed and welcomed. We’re committed to making Google Apps Premier Edition a service on which your organization can depend. During the first half of August, we didn’t do this as well as we should have. We had three outages – on August 6, August 11, and August 15. The August 11 outage was experienced by nearly all Google Apps Premier users while the August 6 and 15 outages were minor and affected a very small number of Google Apps Premier users. As is typical of things associated with Google, these outages were the subject of much public commentary.






